Reference

Privacy Policy for your 7bet account

Our Privacy Policy explains how we collect and use account details, KYC files, device data, cookies and UPI, Paytm, PhonePe records when you open an account with 7bet…

Account dataKYC checksUPI recordsPaytm logsPhonePe receipts

Explore Lobby Read FAQ

What our policy covers in India

7bet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out what data we collect, why we use it, how long we keep it and when we may share it with payment, identity, security or legal-service partners. We ask for data needed to open your account, protect wallet access, process UPI, Paytm,

1
PhonePe or Google Pay activity, check KYC files and respond to privacy requests. We also collect device and cookie data to keep sessions stable, spot account misuse and remember your choices. Access and eligibility depend on local law and are available where local law permits. If
2
a rule, court order or payment partner asks us to hold a record, we keep the required file only for the needed period.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Three ways to raise privacy requests

You can contact us about privacy without explaining your request across several teams.

Email privacy desk Use the privacy email shown inside your account area for access, correction or deletion requests. Include your account ID and the data category involved, but never send card images or passwords.

Live chat route Open chat and ask for privacy help if your question involves cookies, device sessions or payment records. The agent can collect the request, confirm your account and pass it to the privacy team.

Signed-in form When you are signed in, the account form lets you attach context safely. Use it for name changes, old phone numbers, KYC file updates or questions about UPI, Paytm and PhonePe logs.

ACCOUNT CARE

Six privacy controls we maintain

We treat privacy as an operating process, not a page kept apart from the account flow.

Data collection

We collect details you provide during account opening, KYC checks, wallet use and support chats. We avoid asking for data that does not help identity checks, security, payment processing or legal compliance.

Cookie choices

Cookies help us keep you signed in, remember language choices and detect unusual sessions. You can manage browser cookie settings, but some account and wallet features may need essential cookies to work.

Account security

Login records, device signals and location checks help us notice account access that does not match your usual pattern. If something looks unusual, we may pause sensitive changes until identity is confirmed.

Payment records

UPI, Paytm, PhonePe and Google Pay activity creates transaction references, timestamps and status messages. We use these records to reconcile deposits, verify withdrawals and answer payment-related privacy questions.

Retention periods

We keep account, KYC, payment and chat records only for the period needed for legal, tax, security and dispute purposes. After that, we delete or mask data where allowed.

Change requests

You can ask us to correct inaccurate profile data or update KYC files. We may need proof before making changes, especially where a payment record, withdrawal check or legal duty is involved.

Privacy questions before you open account

These answers explain how privacy requests work when you hold or plan to open an account. They focus on account data, payment records, cookies, KYC files and contact routes, not general lobby use. If your request depends on a legal right or regional rule, we will handle it according to the law that applies to your location and our service access.

We collect account details, contact data, KYC files, login records, payment references, device signals, cookie data and support messages. Each category supports account access, identity checks, wallet processing, security checks or legal record keeping.

KYC documents help confirm that the account belongs to you and that payment activity can be verified. We use them for identity checks, withdrawal checks, dispute handling and duties required by law or payment partners.

Yes, you can request a copy through the privacy email or signed-in form. We may first confirm your identity, then share the data we can provide without exposing another person or restricted security material.

Payment records include reference IDs, status messages, timestamps and amounts linked to your wallet activity. We use them to reconcile transactions, verify withdrawals, answer disputes and meet legal or payment partner retention needs.

Cookies and similar tools help maintain your session, remember settings and detect unusual access. Some are required for account and wallet functions, while browser settings may let you block or clear other cookies.

You can ask us to correct inaccurate profile data through the account form or privacy email. We may request proof before changing names, phone numbers, KYC files or details connected with payment verification.

Retention depends on the data type and legal purpose. Account, KYC, wallet, payment and chat records may be kept for security, tax, dispute and legal reasons, then deleted or masked when allowed.

Privacy Policy for your 7bet account

Three ways to raise privacy requests

Six privacy controls we maintain

Data collection

Cookie choices

Account security

Payment records

Retention periods

Change requests

Privacy questions before you open account

01 What personal data does 7bet collect?

02 Why do you need KYC documents?

03 Can I ask for a copy of my data?

04 How are UPI, Paytm and PhonePe records handled?

05 Do cookies track my account activity?

06 Can I correct wrong account details?

07 How long do you keep my data?

Related Pages